If you do not want to provide phone support, even for more money, which I, for one, would gladly pay, at least make it easy for your dedicated customers to help one another. This format also allows the developer to monitor issues and field often helpful suggestions and bug reports from dedicated users, who also tend to be self-policing. A great example of this is the subreddit for Apollo, the deservedly lauded iOS Reddit client. I have suggested to the devs, here I believe, that they should moderate a Flexibits subreddit which allows community members to help one another. Michael also provides a community forum using this same software we are interacting with here that is super helpful. Video tutorials are provided and useful but nothing beats thorough legible documentation much like Michael Tsai, often seen here, supplies for his elegant software, EagleFiler, SpamSieve, etc. There is support on the website termed “Help Book” for each product would that it was in pdf or iBooks format so one could read and learn easily on ones’ own time, without clicking through their site. I’m a subscriber, primarily for Cardhop, but there are absolutely great aspects of Fantastical too. I really like Flexibits products but Fantastical particularly, is complicated and I believe that customers need straightforward guidance that they do not provide. In other words, Flexibits Premium brings all of the premium features of Cardhop and Fantastical without requiring multiple subscriptions like before. If you’ve previously tried Fantastical 2 for Mac, this update will reset your trial and give you another 21 days to try out Fantastical. Welcome, this is a helpful and active community and you will get as much help here as you can find. Happy midsummer Fantastical 2.4 for Mac is here and ready to hit the beach with you As usual, this is a free update if you already have Fantastical 2 for Mac.
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